The first one that came with the Skywatcher, the one button often got stuck and needed jiggling to pop up. Ordered a spare, but unfortunately, the down and left arrow buttons don't always work on first push. Gone back to the first one I had ....

This was a replacement for the original controller for my HEQ-5 Pro mount, which is about ten years old. The buttons had become unreliable, in some cases requiring extreme pressure to operate. This new controller works much better, and operating the mount has become easy and hassle-free again. Delivery was stated as 1-2 days but in fact the controller and cable arrived the next day. Very happy with the service from First Light, as usual, and in their haste to ship they forgot to include the clouds so I was able to check the controller out that evening!

Working as direct replacement for Eq5 pro as you said it would. Can now use with CdC without pop-up messages as per my NEQ6. I note the 12v power input socket to HC, I assume, is a different connector from the original but as only needed for software updates I have no expectations to need to use it. Delivery time excellent. FLO answered questions asked before order placed very promptly.

Excellent Product work's very well have had no problems with it and Was delivered extremely quickly as Normal for first light optics

Brilliant service from FLO, kept me informed on the status of my order and dispatched when complete.
As for the product it what I expected from skywatcher.
A lot easier once I downloaded the operating manual,waiting for clear skies to test run it.

I needed to replace my old handset and the new one works perfectly. Even more impressive was the service I received from FLO. As usual FLO responded quickly to my query about a replacement handset and once I had paid for my order, the item was shipped the same day and arrived all the way in South Africa 3 days later. Superb service as always- thank you FLO!

Blew the board on my goto handset so ordered a replacement from FLO. As always the delivery was swift and without problems. The handset works a treat and was the best price, happy days!